Managing conflict is a key to managing a farmers market. Conflict has been a hot topic since COVID restrictions began but is not new. This four part series provides a deeper understanding of conflict and responding to difficult situations. Farmers market case studies are discussed.
Sign up for all 4 sessions, or any of the offerings. Each session stands alone and does not require you attend all sessions to benefit. Webinars will not be recorded.
Session 2; April 11, 12-1 PM
Understanding My Reaction to Conflict
*Complete the Conflict Management self-assessment
*Conflict reaction as an emotional response
*SCARF Model – emotional needs at work
Sponsored by the Illinois Farm Bureau